6 Steps to Get AI to Recommend Your Brand

ChatGPT-5 is here. Rolling out to 700M+ weekly users.

With it comes the usual hype and hot takes.

But if you’re in digital marketing, the real question is:

How does this change how people discover, research, and buy?

Especially now that “buy” can happen right inside ChatGPT. With Instant Checkout, eligible products surface a Buy Now action so customers can complete the purchase without leaving the chat.

After months of using ChatGPT extensively (and watching competitors like Google, Perplexity, Claude, and Grok evolve), one thing’s clear:

The brands that win in AI search aren’t just chasing keywords and backlinks.

They’re building topical authority, earning third-party mentions, showing up on YouTube and social, and shaping how people talk about their brand.

In other words: they’re optimizing for how they get recommended in answers — no matter who’s asking the question.

What’s New in ChatGPT-5

GPT-5 is definitely an improvement over GPT-4. But the early feeling among marketers, business owners, and even software developers is that it might not be the huge leap many thought it would be.

Overall Capabilities

In Sam Altman’s words: GPT-4 was like talking to a college student. GPT-5 is more like talking to an expert. A legitimate PhD in any topic area that you want. And it will be broadly available to the free tier, with limits.

For a lot of queries (think fairly basic questions), it’s much faster too. And while you used to have to choose which model to use for specific tasks to prioritize speed or raw ability, GPT-5 now makes that decision for you.

Better Writing

OpenAI claims that GPT-5 should write better, more natural content. For SEOs and digital marketers, this should mean improvements when it comes to AI-assisted content.

In particular, GPT-5 is significantly more accurate than its predecessors. Compared to previous models like GPT-4o and OpenAI o3, it hallucinates 4 to 10 times less often, depending on the task.

On typical ChatGPT prompts, the error rate drops to just 4.8% when using its “thinking” mode. This makes it much more reliable for research, planning, and everyday use.

But its outputs are still not a replacement for human-reviewed, [high-quality content](/content/quality-seo-content "Quality SEO Content: The QRIES Approach for Better Rankings"/index.html).

Coding

The biggest improvements with ChatGPT-5 over GPT-4, at least per OpenAI, are in the math and coding departments. The company seems particularly excited about its advanced coding abilities, trying to beat out competition from Google (Gemini) and Anthropic (Claude).

Voice Mode Enhancements

You get more control over how to interact with the chatbot and, eventually, also the voice assistant. You’ll be able to choose between styles like concise and professional, or thoughtful and supportive.

Memory

The goal in terms of memory is for ChatGPT to really understand what’s meaningful to you. This way, the tool has more context about your specific situation. This should in theory lead to more tailored responses.

Plus, by mid-August, ChatGPT is gaining access to Gmail and Google Calendar. I can see this being super powerful from a business organization and productivity perspective.

Safety

ChatGPT-5 is significantly less deceptive. They have completely overhauled how they do safety training. Before, it was either to outright refuse or comply. Now it’s more nuanced.

OpenAI also introduced a new concept called “safe completions.” Essentially, it should maximize helpfulness, within safety constraints. If the model has to refuse, it will tell you why.

Knowledge Cutoff

According to OpenAI’s documentation, the model’s training data cutoff was Oct 1, 2024.

That’s newer than GPT-4o’s October 2023 cutoff, so it has a better grasp of late-2024 news changes, other trends. It means more up-to-date baseline knowledge — but you’ll still need real-time data for anything happening in 2026.

What Marketers Need to Know

ChatGPT-5 is a clear step up from GPT-4, with huge potential for both business and personal use.

1. ChatGPT-5 Still Pulls From Search Engines

We don’t know the exact mix GPT-5 uses for live lookups. It could still be leaning on Google like [ChatGPT-4o](/content/chatgpt-using-google-search "ChatGPT Is Using Google Search – We Tested It"/index.html). It could be Bing. Most likely, it’s a blend of both plus OpenAI’s own retrieval system.

Either way, the rule for marketers stays the same:

• If you want to be in the mix for citations, you need to be findable in search engines
• That means optimizing for the right terms, having a technically sound site, and matching search intent

Optimizing for AI doesn’t replace SEO. It just makes SEO table stakes for getting recommended in AI answers.

2. AI Visibility Is a Multi-Surface Challenge

Here’s the reality today:

ChatGPT currently dominates in terms of total users. And its usage is growing:

But aside from ChatGPT, you need to consider the larger AI search space.

While ChatGPT reaches ~5X more users than Google’s Gemini app, the gap is not necessarily going to stay like that.

Just think back to the rise of Slack.

Guess who eventually reached the most users?

And the broad LLM technology behind ChatGPT is being used by all of its competitors.

3. Brand Mentions > Backlinks

Search engines reward links.

LLMs reward mentions.

If your brand keeps showing up in high-quality content — and that content is clear, well-structured, and semantically relevant — you get pulled into more answers.

Whether GPT-5 now cites sources differently or not, it’s trained on the same core patterns, meaning:

Strong brands get surfaced more often.

If you want to future-proof your visibility:

• Publish content that earns mentions naturally
• Use clear product and brand language that LLMs can understand
• Strengthen your position in category-defining content

4. Prompts Are the New Keywords

People don’t talk to LLMs like they search Google.

Instead of “best bed sheets,” they ask:

• “What are the comfiest bed sheets that don’t get too hot at night?”
• “I need high-quality sheets that won’t pill after a few washes. Any brand recs?”
• “What do hotels use for sheets, and can I buy something similar for home?”

The winners in ChatGPT-5 aren’t the ones who just rank in Google.

They’re the ones whose brand comes up when your ideal customer asks tools like ChatGPT a high-intent question.

Optimize for this by building a prompt library based on customer jobs-to-be-done.

How to Win With GPT-5

GPT-5 is faster, more accurate, and more powerful.

But it won’t change the underlying reality for marketers:

If your brand isn’t clear, trusted, and visible in high-quality content, you will be invisible in AI answers.

Learn more about what really matters in our guide to LLM visibility.